Privacy Policy

At Mike Williams Insurance, we understand the importance of protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website and services.

Information We Collect

We collect information that you provide directly to us when you request quotes, create an account, purchase insurance, or contact us for support.

Personal Information

• Name, email address, phone number, and mailing address
• Driver's license number and date of birth
• Vehicle information including make, model, year, and VIN
• Payment information for policy purchases
• Driving history and accident records

Automatically Collected Information

• Browser type, device information, and IP address
• Pages visited and time spent on our website
• Cookies and similar tracking technologies
• Referral sources and website analytics

How We Use Your Information

We use the information we collect for the following purposes:

• Providing insurance quotes and policy recommendations
• Processing policy applications and payments
• Managing claims and customer support requests
• Sending policy updates, renewal notices, and important alerts
• Improving our website, services, and customer experience
• Complying with legal and regulatory requirements
• Preventing fraud and ensuring account security

Information Sharing and Disclosure

We may share your information with trusted third parties under the following circumstances:

Service Providers

We work with third-party companies that help us operate our business, such as payment processors, data analytics providers, and customer support platforms. These partners are contractually required to protect your information.

Insurance Partners

When you request a quote or purchase a policy, we share necessary information with insurance carriers to process your request and provide coverage.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or to protect our rights, property, or safety.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

You have the following rights regarding your personal information:

• Access and review the information we hold about you
• Request corrections to inaccurate or incomplete data
• Request deletion of your personal information, subject to legal requirements
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.